Terms of Service

1. Agreement

These Terms of Service form an agreement between you and MBFM Group LLC ("COTIKK", "we", "us"). By registering for or using the service you accept these terms and our Privacy Policy. If you are using COTIKK on behalf of an organisation, you confirm you are authorised to bind that organisation.

2. Eligibility and accounts

You must be at least 18 years old, or the age of majority where you live, to use COTIKK. You are responsible for the accuracy of your account details, for keeping your credentials secure, and for all activity under your account.

Notify us at support@cotikk.com if you suspect unauthorised use of your account.

3. What the service does

COTIKK lets you upload content, plan it on a calendar, and schedule it for publication to social accounts you connect — principally TikTok. We act on your instructions: you decide what is published, where and when. We do not review or approve your content before it is published.

4. Connected platform accounts

To publish, you authorise COTIKK to act on your behalf on a connected account via that platform’s official API. By connecting an account you confirm you own it or are authorised to manage it.

• Your use of a connected platform remains subject to that platform’s own terms and policies — including, for TikTok, its Terms of Service, Community Guidelines and Branded Content Policy.
• Platforms may change, rate-limit or withdraw their APIs, may reject or remove posts, and may suspend accounts. Those decisions are outside our control and we are not responsible for them.
• You can disconnect an account from COTIKK at any time, and revoke our access from within the platform’s own settings.

5. Your content

You keep all ownership of the content you upload. You grant us a limited, non-exclusive licence to host, process, transmit and display that content strictly for the purpose of operating the service and publishing on your instruction. This licence ends when you delete the content or your account.

You are responsible for having the rights to everything you publish, including music, footage, trademarks and the likeness of anyone appearing in it.

6. Acceptable use

You agree not to use COTIKK to:

• break any law, or infringe anyone’s intellectual property, privacy or publicity rights;
• publish content that is unlawful, hateful, harassing, deceptive, sexually exploitative, or otherwise violates a connected platform’s rules;
• send spam, run engagement-farming schemes, or artificially manipulate platform metrics;
• attempt to bypass platform rate limits, scrape platform data, or misuse API access;
• probe, disrupt or reverse-engineer the service, or access it through unauthorised means;
• resell or provide the service to third parties except as permitted by your plan.

We may suspend or terminate accounts that breach these rules, and may remove content where required by law or platform policy.

7. Plans, billing and trials

• Paid plans are billed in advance on a recurring basis until cancelled. Prices are shown before you subscribe.
• Free trials, where offered, convert to a paid subscription at the end of the trial unless cancelled beforehand.
• You can cancel at any time; cancellation takes effect at the end of the current billing period and you keep access until then.
• Except where required by law, payments are non-refundable for periods already started.
• We may change pricing with reasonable advance notice, effective from your next billing period.

8. Service availability

We work to keep COTIKK available and reliable, but we do not guarantee uninterrupted or error-free operation. Scheduled publishing depends on third-party APIs that can fail, throttle or change without notice. We are not liable for a post that a platform fails to accept, delays or removes.

9. No performance guarantees

COTIKK helps you organise and automate publishing. We make no promise about reach, views, follower growth, engagement or revenue. Results depend on your content and the platform’s own systems.

10. Intellectual property

The COTIKK software, branding and design are owned by us and protected by intellectual property law. These terms grant you a limited, revocable, non-transferable right to use the service; they do not transfer any ownership to you. TikTok and other platform names are trademarks of their respective owners, used here only to describe compatibility.

11. Disclaimers and liability

To the maximum extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, express or implied.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the service is limited to the amounts you paid us in the twelve months before the event giving rise to the claim. Nothing in these terms excludes liability that cannot lawfully be excluded, including for death, personal injury, or fraud.

12. Indemnity

You agree to indemnify and hold COTIKK harmless from claims, damages and reasonable costs arising from your content, your use of the service, or your breach of these terms or of a connected platform’s policies.

13. Termination

You may stop using COTIKK and delete your account at any time. We may suspend or terminate access if you breach these terms, if required by law or platform policy, or if we discontinue the service — in which case we will give reasonable notice. On termination, your right to use the service ends and we delete your data as described in the Privacy Policy.

14. Changes to these terms

We may update these terms as the service evolves. We will update the "last updated" date and, for material changes, give notice in the app or by email. Continuing to use COTIKK after changes take effect means you accept them.

15. Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules, and the courts of that place have jurisdiction — except where mandatory consumer protection law in your country of residence gives you the right to bring proceedings locally.

16. Contact

Questions about these terms: legal@cotikk.com. Support: support@cotikk.com.